Chime Platform Essential to MORE Realty’s Strategic Growth Plans
Dedicated customer service fuels agent adoption; innovative marketing automations boost engagement and fuel pipeline
Phoenix, AZ – April 27, 2023 - Chime Technologies, an award-winning real estate tech innovator, today announced overwhelming success with MORE Realty, the second largest brokerage in Oregon. With offices in Hawaii, Nevada, New Mexico, South Carolina, and Washington and nearly 1,500 agents nationwide, the brokerage had ambitious growth plans but lacked an innovative tech platform to support key business goals. Director of Operations John Madding chose Chime for its unparalleled success working with brokerages across the country and innovative platform including IDX, CRM, and marketing automations to empower agents to work smarter, not harder. Today, Chime is cited among new agents as an incentive to join the MORE Realty team, proven to help save time, boost productivity, and increase conversation rates. Read more about Chime and MORE Realty HERE.
Superior Customer Service Drives Agent Adoption
While the team at MORE Realty has always been committed to providing agents innovative technology, they knew they needed to offer comprehensive training resources and tools to successfully onboard agents quickly. Lauded for its commitment to customer service, Chime worked with John and his team to support the company's unique needs, expedite the onboarding process, and deliver a robust library of resources to address common questions and concerns. With a dedicated customer service representative available to support the team, MORE Realty saw a 45% agent adoption rate, up from just 20% with the previous CRM.
“Chime is a true partner to our team, dedicated to helping our agents harness the power of the platform to better serve customers,” said Madding. “Chime’s commitment to delivering hands-on service is a testament to how well the company understands the unique challenges agents face and how technology - when fully utilized - can be instrumental in achieving success.”
Custom IDX Maintains Brand Consistency
An important objective for the company’s growth strategy was the ability for agents to design a website that reflects the uniqueness of each geography while maintaining a brand consistent with MORE Realty’s corporate look and feel. Chime’s library of modern IDX templates made it easy for agents to do just that. Not only are the resulting sites stunning, but the platform’s built in site activity analysis delivers actionable insights to help agents attract more leads and more quickly ramp the business.
Social Studio Encourages Agent Engagement, Drives Marketing Strategy
Social media was instrumental to MORE Realty’s marketing strategy as the firm sought to build a local presence in new locations. Acknowledged among MORE Realty agents as one of the most valuable Chime features, Social Studio takes the guesswork out of social media engagement by automating the creation and execution of posts directly from the platform. By making it easy to generate consistent brand awareness, Chime is helping MORE Realty agents attract more followers and capture more leads cost effectively.
Madding notes, “Agents are so confident in Chime they have taken to a ‘set it and forget it’ mindset. Knowing they can rely on Chime to actively capture, manage, and nurture leads, agents are freed to focus on what they do best - service clients. By providing innovative technology tools like Chime to automate the time consuming, mundane processes that often bog agents down, we are better positioned to effectively grow our business and recruit and retain a powerhouse team.”
To learn more about Chime, visit HERE.
About Chime Technologies
Chime is an all-in-one Sales Acceleration Platform for the real estate industry headquartered in Phoenix, Arizona. Its award-winning productivity suite offers a robust set of features that help real estate professionals and teams of all sizes run and grow their business. Chime Technologies operates as a US subsidiary of Renren, Inc. (RENN). For more information, contact email@example.com or 888-682-4463, or visit https://chime.me/.